AfterService-image

Please leave it to our service team after purchasing equipment.

  • Ours is a technology and service company of Fuji Group International Network

  • The Fuji Group does not believe that it will be the end once the product is delivered.

  • Rather, we think that time is the beginning of important relationships with customers.

  • How can we use the equipment safely for customers for a long time?

  • How can we deliver the maximum satisfaction to our customers?That answer is Fuji Service.

  • Back-up file on configuration setting parameter for every robot dispatch by Fuji Yusoki for ease of support

  • Inbuilt self-diagnostic ALLSOFT to reflect condition of robot, provide useful information for Fuji engineer to support

Supported by worldwide network

  • We build trust with the wide-area network of Fuji service team and 350 affiliated companies worldwide.

Maintenance

  • We recommend periodic inspection contract.

  • Even with such excellent machine equipment, the function will degrade and deteriorate with use. It is recommended to conduct periodic inspections before this function level falls below the permissible levels. [Preventive maintenance]

Sales of parts (Spares)

  • Parts center is located at each office

  • It is possible to respond in case of emergency.

Implementation of industrial robot Training and operator education

  • It is obligatory to implement special education for those engaged in business such as robot programming and inspection of industrial robots for end users. In other manufacturers, customers visit the manufacturer factory, and it seems that there are many cases where it is carried out in a short span of one or two days, with limited no. of customer representatives.

  • On the other hand, it is possible to choose the place of training & technical education by Fuji service at customer premises with their own robot

What we do in robot training?

  • Dispatch instructors to customer plants

  • Training to multiple staff in actual working environment.

  • Training at Fuji Yusoki Head office Factory is also available.

  • Free visit to all our divisions of Fuji Yusoki Kogyo Co. Ltd.

Service on Telephone/Email with inbuilt troubleshooting software FCAT utility.

Creation of New Product Data through web support.

Error Troubleshooting through web support.

We are helping to solve various problems related to material handling / logistics equipment / industrial robots. Please do not hesitate to consult us.